Neilson Active Holidays
We develop from scratch online booking system for international tour agency with annual revenue $104.79M
Business analysis
UI/UX Design
Drupal
Drupal
Node.js
Advanced options
Hello world!
Neilson Active Holidays is a leisure and travel platform that operates as an award-winning tour agency. Their core service-providing end-to-end activity holidays worldwide with unique Neilson experience.
It engages in delivering BeachClub, Ski&board and Sailing holidays for the whole family: adults can take advantage with a wide variety of the holiday extras, while children can engage in Kids` Club during the trip.
Neilson used to work on the offline market since 1994. They have decided to build a business online in 2013 by making a booking system for this transformation.
It engages in delivering BeachClub, Ski&board and Sailing holidays for the whole family: adults can take advantage with a wide variety of the holiday extras, while children can engage in Kids` Club during the trip.
Neilson used to work on the offline market since 1994. They have decided to build a business online in 2013 by making a booking system for this transformation.
Neilson:
Hello. Could you please fix some bugs and add minor changes to the website?
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buttons:
buttons:
Hello. Yes, sure. We have already done it. Also, we have got some suggestions about improvements to the website.
NEILSON:
Wow. We are impressed with the level of your Drupal expertise. We are ready to start briefing in more complex tasks.
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BUTTONS:
BUTTONS:
Great. Let's do it. Our project manager has sent you all necessary instructions.
Business results
For more than 3 years we have been committing to Neilson`s team success
80,000
Guests every year
$104.79M
Annual turnover
26.12 %
Return on Capital Employed
To help The Neilson Holidays take the most out of the online market, we have been developing the holiday booking management system offering clients an easy booking experience. The Neilson Holidays system provides a possibility to search available holidays, book them and manage the booked holidays. The Neilson Holidays system consists of two websites: MyNeilson and Neilson.
Solution
Comprehensive Remote Team
Business Analyst
UI/UX Designer
Web Developers
Project Manager
Quality Analyst
Comprehensive Remote Team
Business Analyst
UI/UX Designer
Web Developers
Project Manager
Quality Analyst
Neilson
Neilson is the "main" website. It Contains full information about holiday types, offers, prices and accommodations. It allows user to search, view and book a holiday, including payment. The user can work with the website without authorisation. We rebuilt Homepage and UI, enhance many functions and added some new platform features.
SCSS
Drupal 8
Composer
MySQL
Vue.js
Platform.sh
Stack
Development process
2016
2016
Bug fixing and minor changes of the old version
2017
2017
Rebuilding Home Page and UI of the new version
2018
2018
Launching the mobile version of the website
2019
2019
Rebuilding and adding the main key system features
The most interesting features
We developed scratch Neilson system
Accommodation without flights
Provied the user with a single landing page to find availability of holidays without flights.
Intelligent search
Provides customized search results with the most interesting offers based on available data for specific accommodation and your previous search
Advanced Passenger Information
to provide a special form on MyNeilson website to collect Advanced Passenger information.
MyNeilson
MyNeilson is a website that allows access to the user's profile with the personal data and the list of the bookings. The website requires authorisation. Once the user has been authorised on MyNeilson, all bookings made on the Neilson website will be saved into the user's profile.
Docker
Webpack
PostgreSQL
Composer
Laravel
Vue.js
Platform.sh
Stack
Radar
Atcom
Development process
2016
2016
Launching the first version of the interface
2017
2017
Developing the My Neilson Extras feature
2018
2018
Adding the Advanced Passenger Information feature
2019
2019
Releasing the Kids Club feature
The most interesting features
We developed from scratch the whole MyNeilson system.
Shortlist
To provide the possibility to save favourite holidays in order to have a quick access to them and compare them
Kids Club
to provide special paper free form for Kids Club extra for the beach club type of holiday
Advanced Passenger Information
to provide a special form on MyNeilson website to collect Advanced Passenger information.
MyNeilson has helped to reduce the amount of customer support, administration staff for sales and admin teams
The implementation effects of the new system
The new system helps to build a large base of loyal users through increasing engagement and conversion rate of the website
Full booking options overview in one-click: а comprehensive intelligent holiday`s search provides access to a complete actually available booking information instantly and search for a holiday with the specific parameters
Convenient booking journey: new solution provides clients the quick and easy way to manage and control online bookings due to such a lot of new useful features as a shortlist and a personal account. Clients are able to manage all booking data in one place.
