We have been developing from scratch the booking system for the tour agency with turnover $104.79M
Drupal
Neilson Active Holidays is a leisure and travel platform that operates as an award-winning tour agency.
Their core service — providing end-to-end activity holidays worldwide with unique Neilson experience.
It engages in delivering BeachClub, Ski & Board and Sailing holidays for the whole family. Adults can take advantage of a wide variety of holiday extras, while children can engage in Kids Club during the trip.
It engages in delivering BeachClub, Ski & Board and Sailing holidays for the whole family. Adults can take advantage of a wide variety of holiday extras, while children can engage in Kids Club during the trip.
Laravel
PostgreSQL
Travel
MySQL
Vue.js
Platform.sh
UK
We have been working to help Neilson to grow since 2016
80,000
Guests every year
1st Place
At British Travel Awards as “Best Activity Holiday Company” 3 years running
$104.79M
Annual turnover
We have been developing the online booking management system to help Neilson take the most out of the online market.
The Neilson Holidays system provides a possibility to search available holidays, book them and manage the booked holidays. The Neilson Holidays system consists of two websites: MyNeilson and Neilson.
The Neilson Holidays system provides a possibility to search available holidays, book them and manage the booked holidays. The Neilson Holidays system consists of two websites: MyNeilson and Neilson.
Solution
Our Service: А Remote IT Department
Neilson used to work on the offline market since 1994. They have decided to build a business online by making a booking system for this transformation.
Challenge
Business Analyst
4 Web Developers
2 Quality Analysts
UI/UX Designer
Project Manager
2016
Bug fixing and minor changes of the old version
Launching the first version of the interface
Rebuilding Home Page and UI of the new version
Adding the «MyNeilson Extras» feature
Launching the mobile version of the website
Adding the «Advanced Passenger Information» feature
MyNeilson
Neilson
Development Process
2017
2018
Rebuilding and adding the main key system features
Adding the «Kids Club» feature
2019
Neilson
MyNeilson
Neilson
MyNeilson
Neilson
MyNeilson
Neilson is the “main” website. It contains full information about holiday types, offers, prices, and accommodations. Neilson allows a user to search, view and book a holiday, including payment. The user can work with the website without authorization. We rebuilt Homepage, UI and added some new main platform features.
SCSS
Drupal 8
Composer
MySQL
Vue.js
Platform.sh
Paypal
Tripadvisor
Google
Facebook
Twitter
Google Analytics
Mouseflow
Hotjar
Qubit
Criteo
Atcom
MyNeilson is a website that allows access to the user's profile with the personal data and the list of the bookings. The website requires authorisation. Once the user has been authorised on MyNeilson, all bookings made on the Neilson website will be saved into the user's profile.
We developed from scratch the whole MyNeilson system.
We developed from scratch the whole MyNeilson system.
Docker
Webpack
PostgreSQL
Composer
Laravel
Vue.js
Platform.sh
Radar
Atcom
SuiteCRM
Accommodation without flights
The feature provides the user with a single landing page to find availability of holidays without flights.
Intelligent search
The feature provides customized search results with the most interesting offers based on available data for specific accommodation and your previous search.
Advanced Passenger Information
to provide a special form on MyNeilson website to collect Advanced Passenger information.
Some of the developed key features
Rebuilding UX/UI:
• Navigation
• Header
• Search
• Menu filters
• Header
• Search
• Menu filters
Website design focusing on high-quality user experience plays an important role in building a loyal audience base.
Shortlist
The feature provides the possibility to save favorite holidays in order to have quick access to them and compare them.
Kids Club
The feature provides a special paper free form for Kids Club extra for the Beach Club type of holiday.
Some of the developed key features
• Dashboard
• Menu
• Payment page
• 404 page
• Menu
• Payment page
• 404 page
Developing design from scratch:
Website design focusing on high-quality user experience plays an important role in building a loyal audience base.
Automation of the post-book journey has helped to reduce the amount of administration for Sales and Admin teams.
Results of the Developed Booking System
MyNeilson providing an easy way to manage all booking data in one place has improved the post-book journey for clients.
A convenient and rapid booking journey helps to build a large base of loyal returning clients.
Instant access to relevant booking information impacts on increasing engagement and conversion time of the website.
“I'd be happy to recommended Burning Buttons for your project. We started using them in 2016 following the launch of our website. Bearing in mind the updates were also based on integration with a complex reservation booking system, they coped very well. We have an excellent working relationship with them and feel that they are an extension to our team here in the UK even though they are thousands of miles away in Russia.”
Richard Scales
Delivery Manager at Neilson Active Holidays